Moneygram

MoneyGram International is one of the leaders in the global money transfer market, uniting more than 357 thousand branches, including retail chains, national postal services and financial institutions in more than 200 countries. Founded in 1940 in Minneapolis (USA).

Benefits of MoneyGram transfers:

• The commission is paid only by the sender;
• Funds are available for payment within 10 minutes after sending the transfer;
• It is possible to send money without opening an account and bank details;
• Absence of address binding (the recipient will be able to contact any MoneyGram point in the country of receipt.

The general procedure (conditions) for making Western Union transfers can be found here.

MoneyGram contact center in Ukraine 0 800 50 32 73

What Is a MoneyGram Transfer Control Number?

What is MoneyGram? It is one of the world's most famous systems for international money transfers. Thanks to this system, MTB Bank offers its customers to conveniently and safely receive money from abroad. 

A transfer control number (also called a money transfer number) is a unique number generated by the MoneyGram system for each money transfer. It is used to identify a specific money transfer in the MoneyGram system. This number must be provided to the recipient in order to receive the transferred money. 

What Currency Can Be Used for MoneyGram?

Individuals (both residents and non-residents) cannot send money transfers outside of Ukraine in foreign currency (US dollars, euros), subject to restrictions set by the National Bank of Ukraine. This refers to Resolution of the National Bank of Ukraine Board No. 18 dated 24.02.2022 "On the operation of the banking system during the period of martial law".  

Thus, during the period of martial law, individuals (both residents and non-residents) are prohibited from sending money transfers in foreign currency outside Ukraine via MoneyGram. However, individuals can receive money transfers in foreign currency (US dollars, euros) received from abroad. 

Are There Any Restrictions on Transferring Funds via MoneyGram?

The maximum amount of a money transfer received from abroad is up to UAH 400 thousand in equivalent per day at the official exchange rate of the National Bank of Ukraine at the time of the transaction. You do not need to open a current account. 

However, if the amount exceeds UAH 400 thousand per day at the official exchange rate of the National Bank of Ukraine at the time of the transaction, the recipient must open a current account. There is no commission for the recipient in MoneyGram. 

Where Can I Receive a MoneyGram Transfer?

Where can I receive a MoneyGram transfer? To do this, you can visit the nearest branch of MTB Bank. To receive a money transfer via the MoneyGram system, you must provide the following information 

• full name and surname of the money sender;
• transfer control number — a unique code issued to the sender when making a transfer;
• the amount of the transfer;
• the country from which the transfer was made. 

When receiving money via MoneyGram, you must also present your passport to identify yourself. It is important to note that even if the recipient does not have a permanent residence or address in the country where he or she is staying, he or she can still receive money.

PJSC "MTB BANK" provides Western Union transfer services at branch counters under the terms of the Public Offer.
The conditions of the Public Offer for the conclusion of the Agreement on the transfer of funds without opening an account, the execution of separate or one-time payment and cash operations at the cash desks of PJSC MTB BANK can be found HERE.

Terms of providing payment services

The procedure for resolving disputes between participants and users of payment systems.