Your city:
Transfer from card to card
Internet-Banking

Questions and help

General questions

General questions

How to acquire the card, kept by the ATM of PJSC “MTB Bank”?

In order to obtain the card, you should call via the free hotline number 0 800 500-255 or address the operating manager in the nearest bank office with the full list of services. The employee of the bank will register your application on the withdrawal of your card from ATM and will inform you about the waiting terms.

How to release an international payment card in case of blocking upon three-time entering of incorrect PIN-code?

You should address the operating manager in the bank office with the full list of services. You should take your passport with you.

How to specify/change the code word for identification in telephone mode?

The ability to change the code word by phone is not available, to change the code word you need a personal address to the bank office with a full list of services.

Feedback

This site uses files cookies for more convenient user experience. The site may request your geolocation in order to comply with the policy of copyright holders to distribute content in certain territories. By continuing any further use of the Site and/or the services of the Site, you agree to this.

Accept