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Today is World Consumer Rights Day

15.03.2021
Today is World Consumer Rights Day - photo - mtb.ua

Do you need to issue a deposit, loan or payment card? Or open an account?

Choose a financial institution consciously – study all the conditions so that the choice is the best!

How can it be done?

Go to our website and read the detailed terms of the financial service you need.

According to the offers that you interested the most, we will provide you with copies of contracts – remember, you have the right to this and we respect your rights!

And if any financial institution refuses to provide a copy of the contract for detailed study and agrees to provide it only for signing, then know: this – violation of your rights. The first thing to do is to contact the management of this financial institution, if this does not happen, contact the NBU.

How can you contact the NBU:
• Write to the chatbot – NBU Contact Center in messenger (Viber or Telegram)
• Call the contact center – 0 800 505 240
• Fill out the online form for appeals on the NBU link

Read more information at #KnowYourRights

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